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Business process outsourcing (BPO)

Automate processes intelligently with ABBYY AI

Provide powerful intelligent automation solutions that streamline processes, increase accuracy, and help you scale with ease.

Automate the processing of complex documents and ramp up operational efficiency

From seasonal workload spikes to multilingual client requests, business process outsourcing (BPO) providers handle complex demands on a daily basis. Handling both structured and unstructured documents that range from invoices to electronic health records—while meeting client expectations for speed and accuracy—is no easy task. You need a strategic approach to improving your processes and the documents that drive them.

ABBYY helps BPOs improve data quality, expedite document processing, and respond faster to client needs—all while lowering costs. With process intelligence, we give you a clear understanding of your existing processes to spot any bottlenecks and opportunities for improvement. With our AI-driven intelligent document processing (IDP) solutions, you can automate document workflows end-to-end, including those with complex documents and industry-specific requirements—and deliver exceptional results.

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Redefine what exceptional service means for your clients

Eliminate manual processes
Capture, extract, and deliver process-ready information from documents —no human intervention necessary.
Pinpoint the ideal steps to automate
Let process mining technology evaluate key workflows to find where automation and intelligent document processing (IDP) can make the biggest impact.
Boost the power of robotic process automation
Apply optical character recognition (OCR), machine learning, and AI to make RPA and business process management (BPM) applications smarter, faster, and more effective.
Visualize processes in near real-time
Recreate your end-to-end workflows to uncover bottlenecks or slowdowns. Simulate changes to test potential improvements.
Capture content from any document, anywhere
Automatically extract all types of text, including machine print and handwriting in over 200 languages, from even the most complex documents to minimize process friction.

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BPO—use cases for ABBYY AI

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